Contact Information

Marcellise Customer Support

Email: support@marcellise.com

Please include your order number when contacting us about an order, delivery, return, refund, payment, or product issue. We normally reply within 1–2 business days.

Business information

Store name: Marcellise
Legal business name: Archiify Prints Tech Limited
Business Registration Number: 76333720
Registered business address: Room 2502B, 25/F, 148 Electric Road, North Point, Hong Kong Island, Hong Kong SAR

Telephone support is not currently offered. Customer-service requests are handled by email at support@marcellise.com.

Returns

Returns must not be sent to the registered business address without prior authorization. Approved return instructions and the applicable Hong Kong return address will be provided by email.