Last updated: August 3, 2026
Email: support@marcellise.com
Please include your order number when contacting us about an order, delivery, return, refund, or product issue.
Telephone support is not currently offered. Customer-service requests are handled by email at support@marcellise.com.
Store name: Marcellise
Website: www.marcellise.com
Legal business name: Archiify Prints Tech Limited
Hong Kong Business Registration Number: 76333720
Registered business address: Room 2502B, 25/F, 148 Electric Road, North Point, Hong Kong Island, Hong Kong SAR
Products must not be returned to the registered business address without prior authorization.
Contact support@marcellise.com before returning an item. Approved return instructions and the applicable return address in Hong Kong will be provided by email.
For eligibility requirements, return shipping responsibilities, and refund procedures, please review our Return and Refund Policy.